Job Title: Server
Location: Italian Restaurant
Job Type: Part-time/Full-time
Availability: Evenings, Weekends, and Holidays
Summary:
We seek dedicated and customer-focused individuals to join our team as Servers at our renowned Italian restaurant. The ideal candidate should possess exceptional interpersonal skills, a passion for outstanding service, and a thorough understanding of Italian cuisine and culture. This position requires availability during evenings, weekends, and holidays to accommodate our busy dining periods. Candidates must have a minimum of two years of serving experience in a high-volume restaurant setting.
Responsibilities:
* Provide Exceptional Customer Service: Greet guests warmly, take orders accurately, and provide recommendations on menu items. Ensure guests have an enjoyable dining experience from start to finish.
* Efficiently Manage Tables: Monitor table turnover, anticipate guest needs, and maintain a clean and organized dining area. Coordinate with kitchen staff to ensure timely delivery of orders.
* Knowledge of Menu Items: Have a comprehensive understanding of the menu, including ingredients, preparation methods, and special dietary considerations. Able to answer guest inquiries and make appropriate recommendations.
* Upsell and Promote: Suggest appetizers, beverages, and desserts to enhance the dining experience. Familiarize guests with specials and promotions.
* Handle Payments: Process payments accurately, handle cash transactions, and reconciale receipts. Assist with billing inquiries as needed.
* Maintain Professionalism: Uphold restaurant policies and procedures, including hygiene standards, dress code, and safety regulations. Handle guest concerns or complaints with tact and professionalism.
Requirements:
* Minimum of two years of serving experience in a high-volume restaurant.
* Excellent communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* Basic math skills and proficiency in handling cash transactions.
* Knowledge of Italian cuisine and wine pairings is a plus.
* Flexibility to work evenings, weekends, and holidays.
Benefits:
* Competitive hourly wage plus tips.
* Opportunities for advancement within the organization.
* Staff discounts on food and beverages.
* Fun and dynamic work environment with a supportive team.
If you are passionate about delivering exceptional service and creating memorable dining experiences, we encourage you to apply for the Server position at our Italian restaurant. Please submit your resume and a brief cover letter outlining your relevant experience and availability. We look forward to welcoming you to our team!